LOLC (CAMBODIA) Plc. is one of the top licensed microfinance institutions in Cambodia with a social vision and a business orientation that provides entrepreneurs and families at the base of the socio-economic pyramid with economic opportunities to transform the quality of their lives and their communities through the provision of effective and sustainable client-empowering financial services. To support the rapid growth of our operations, LOLC is recruiting the following position:
Senior Research Officer
Main Responsibilities:
- Conduct regular institutional market survey including customer satisfaction, and customer dropout survey.
- Conduct market demand survey to keep track of the market trends on financial products.
- Conduct marketing research studies and analyze findings.
- Conduct feasibility studies on new products and services opportunities.
- Conduct monitoring and evaluation on financial services and related projects.
- Conduct microfinance environmental analysis and competition analysis.
- Develop research proposal.
- Write research reports focus mainly on finding and present result to the management.
- Assist management in develop and update market research manual.
- Assist in business analysis by using Power BI tool.
- Plan and implement market research and customer surveys to assess and evaluate demand, brand positioning and awareness of LOLC financial products and services.
- Perform other tasks assigned by management.
Qualifications and Requirements:
- Bachelor’s Degree in Marketing, Management, Social Science or equivalent.
- 02 year-experiences in research (field research, data collection, analysis), preferably with financial industry.
- Interviewing skills and capacity to carry out research.
- High motivation, initiative, willing, and able to travel to field.
- Good problem solving and analysis skills.
- Good computer literacy (Ms. Office, SPSS, Power BI, Google Form, Microsoft Form, and relevant applications)
- Good command in English is preferred.
- Ability to work independently.
- Hard-working and able to work under pressure.
Women are Encouraged to Apply!
How to Apply For:
Please submit your Cover Letter, CV and relevant documents to any branches nearby your locations or head office of LOLC (Cambodia) Plc. or via email:
[email protected]
096 4211 999/087 400 277