LOLC (CAMBODIA) Plc. is one of the top licensed microfinance institutions in Cambodia with a social vision and a business orientation that provides entrepreneurs and families at the base of the socio-economic pyramid with economic opportunities to transform the quality of their lives and their communities through the provision of effective and sustainable client-empowering financial services. To support the rapid growth of our operations, LOLC is recruiting the following position:
Digital Banking Acquisition Supervisor
Main Responsibilities:
- Implement effective sales strategies to acquire new users, merchants, and partners, and increase the usage of digital banking services among the recruited merchants.
- Identifying and onboard potential target merchants and build strong relationships with merchants.
- Conduct regular market visits to recruit potential clients, high-value merchants, and partners for digital products. Identify cross-selling opportunities to expand into other products and services.
- Maintain strong relationships with merchants and business owners to ensure continuous engagement and usage of digital services.
- Undertakes regular market visits to identify and recruit potential clients, value-merchants and partners for digital products and determine potential cross sells to other products and services.
- Support RMs and BMs to develop plan and execute for mobile banking and merchant acquisition and pushing branches to mobilize the customers/merchant to achieve of business goals.
- Implement the marketing promotion and campaign on payments services and digital products to raise awareness to public and make mobile banking be on top of customer’s mind.
- Active join training to build capacity and more understanding to ensure growth in mobile banking services and merchant partnerships.
- Gather customer and merchant feedback, providing actionable recommendations for improvement to management.
- Motivate branches to identify and support valuable merchants, ensuring branch-level goals are met through coaching and active engagement.
- Track and analyze key metrics related to merchant acquisition and team performance.
- Enforce discipline to ensure efficiency, maintain good staff morale, and promote the company's corporate image.
- Performs other duties as assigned by the Management from time to time.
Qualifications and Requirements:
- Bachelor’s degree in finance and Banking, or related field
- Knowledge in Merchant Acquiring Service and Digital Banking Service within financial institution.
- Knowledge of sales process from initiation to close.
- Good Communication skill and strong team player.
- Excellent follow-up and follow-through skills.
- Strong English communication both writing and speaking.
- Good at English and Microsoft Office (Words, Excel and PowerPoint).
How to Apply For:
Please submit your Cover Letter, CV and relevant documents to any branches nearby your locations or head office of LOLC (Cambodia) Plc. or via email:
[email protected]
096 4211 999/087 400 277